Where to write
Write directly to the studio. There is no ticketing portal, no auto-responder, no triage queue.
For bug reports, refund cases Apple could not resolve, privacy & deletion requests, and general feedback. Please mention the iOS version and a one-line description in the subject line — it speeds the reply by a day.
Subscription cancellations, refunds for accidental purchases, and family sharing must be handled directly by Apple. The studio cannot start, stop, or refund a subscription on your behalf.
Common questions
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How do I cancel my subscription?
On your iPhone, open Settings → [your name] → Subscriptions → WorkVoice → Cancel Subscription. Or open the app, go to Settings → Manage Subscription. Cancellation takes effect at the end of the current billing period.
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I cancelled but I'm still being charged.
Cancellation prevents the next renewal — it does not refund the period you have already paid for. If a charge looks wrong, file a refund request at reportaproblem.apple.com. Apple, not WorkVoice, processes refunds.
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My free trial ended and I was charged unexpectedly.
A subscription with a free trial converts automatically into a paid subscription unless cancelled before the trial ends. If you missed the cancellation window by a small margin, write to the address above and explain — the studio is happy to advocate on your behalf with Apple, though Apple has the final say.
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The microphone isn't working in a session.
In Settings → Privacy & Security → Microphone, confirm WorkVoice has microphone permission. Speech recognition does not function inside the iOS Simulator (no audio hardware) — please test on a physical device. If the issue persists on a real device, the app's "Type Instead" fallback lets you continue without the microphone while we investigate.
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The AI feedback feels off.
On-device language models are approximate and occasionally surprising. Treat any single suggestion as a starting point, not as authoritative grading. If you encounter a feedback bug that seems systematic — for instance, the model consistently mislabels a particular construction — please send a sentence-length example and the studio will use it to improve future versions.
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I'd like to delete my account / my data.
Almost everything WorkVoice handles is local to your iPhone. Deleting the app removes the local database. The narrow remaining data — a subscription receipt at our subscription provider — can be removed on request: write to the address above with the Apple ID account email and the studio will arrange deletion within thirty days.
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Does WorkVoice work without internet?
A practice session on a device that supports Apple Foundation Models (iOS 26+) runs entirely on-device — Airplane Mode is fine. Older devices fall back to a heuristic model that is also local. Internet is required only for the initial subscription purchase and restoration.
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I want to share feedback or suggest a feature.
Please write. The studio reads everything and is unreasonably attentive to thoughtful product suggestions, particularly from non-native English-speaking professionals describing real situations the app does not yet handle well.
A note on response times
WorkVoice is built and supported by one person. Replies are usually within two business days. If a week passes without a response, please write again — the original message has almost certainly been caught by a spam filter rather than ignored.